We are looking for Immediate joiners.

Good knowledge on Excel and updating reports and should have worked on any ERP software. Reporting line to the Technical Manager

Job description as below:

-         To document according to process and procedure, the consumed resources at workshops including contracted labour hire.

-         To document according to process and procedure, corrective maintenance, preventive maintenance, third-party inspections, damage and missing equipment process, parts use, and consumption and annual inspections of equipment.

-         To document according to process and procedure, the sold equipment and de-fleet MEWPs.

-         To document according to process and procedure, the annual maintenance contracts & Service contracts.

-         Coordinates the implementation of the required MEWP third-party inspection.

-         Assists in the creation and management of workshop projects, including obtaining required approval if applicable.

-         Recording of technician’s hours worked, including overtime hours, and communicating to HR with proper approval.

-         Manage equipment and MEWP records and data entry into the NetSuite system.

-         Accurately logs all the MEWP details in the Damage advice note (service work orders, breakdown and damages photos, etc) and submit to relevant team members for approval.

-       Documenting all mandatory requirements for internal and external technical safety bulletins.

-         Archiving historical information on sold equipment.

-         Update the track unit manager based on the workshop and field activities on track unit installation and removal of faulty units.

-         Maintain and update user manuals, service manuals, and parts manuals for equipment.

-         Efficient use of the NetSuite system with an understanding of all relevant reports needed to support the day-to-day tasks.

-        Effective communication with technicians, permanent casuals, suppliers, manufacturers, and other service providers to ensure appropriate actions are taking place.

-         Aiding the Technical manager with the timely completion of the monthly reporting process.

-         Ensure operational visual displays (KPIs, Operational Results, Track Unit Manager, Field Service Monitor screens) in the office are updated and working properly.

-         In absence of a technical help desk team lead, will be responsible for breakdown coordination and reporting.

-         In charge of on-time submission of petty cash to the accounts department.

-         Real-time update of operational skill matrix, improvement board, and 7-day shift schedule for technicians.

Requirements

We are looking for Immediate joiners.

Benefits

Monday to Friday, alternate Saturdays will be off & Sundays weekly off (8 hours)