JOB PURPOSE 

To provide course related information & services to prospective learner’s / client organizations and secure admissions/ closures/ sales for the Organization. 

Work Relations 

Internal Interface: - 

• Head of Business 
• Assistant Manager Business Development 
• Product Team 
• Marketing/Business Development team 
• Business development team 
• Student coordinators 
• Finance & facilities 

External Interface: – 

• Prospective Students & Client organizations 
• External Venue managers 
• HR / Admin officers 
• Educational consultants 
• Sales partners 

Reporting: – 

Assistant Manager – Business Development 

Critical Accountabilities 

• Lead Management 
• Generate and Manage leads from various sources 
• Various forms of databases 
• Data from walk-ins
• Digital campaigns and Data from online sources iv. Demo and Orientation events 
• Career fairs and various events 
• Other sources as assigned 
• Validate lead quality and scope 
• counselling, Conversion, Payments and Reporting 
• Provide information on courses, eligibility, duration, fee level, suitability to career etc 
• Verify documents and credentials as per need 

• Convert to admission 
• Disbursement of scholarship and/or discounts as per eligibility and scheme note 
• Follow up on registration and fee payment 
• Ensure accuracy of data in Online DBMS and/or Excel 
• Prepare and disseminate MIS reports as per format and as per advised periodicity 
• Event handling 
• Represent UNEXT in external events 
• Ensure communication goes out to prospective learners and client organisations 
• Maintain data sourced from events and plan follow ups 4. Customer service: 
• Ensure a pleasant experience for all the prospective learners and client organisations 
• Help them in their transactions for admissions / fee payment / course progress etc 
• Other tasks that may be assigned 

Key Figures 

Figures and Finances 

• Maintain a 5%+ conversion ratio 
• Ensure Academic Intake starts with required numbers as per scheduled dates 
• Meet admission and revenue targets as assigned, for all batches 

Key Success Factor 

• Conversion ratio 
• Achieving admission targets 

Skills, Knowledge & Competencies

Qualification and Experience: 

• Post-graduate/Graduate with a minimum of 2 years’ experience in Sales/Tele-sales/admissions counselling in the education/training sector or any sector 
• Preference will be given to those candidates who has Tele Sales experience. Experience in the UAE    market is mandatory. 
• Excellent communication skills, verbal and written 
• Analytical ability 
• Achievement orientation 
• Assertive nature 
• Incentive Driven 
• Customer focus